About this property
Situated in the heart of Arundel, this grade II listed Victorian building was completely refurbished in May 2012 to combine traditional comforts with the facilities of a modern 4-star hotel.
The town of Arundel is an enchanting place for you to explore. It is famous for its 12th century castle which was once the historic seat of the Duke of Norfolk, the premier Dukedom of the realm. The The Swan itself dates back to 1759 and is a prominent building on the High Street.
The hotel's bar, serving the family owned Fuller Smith & Turner Ltd Ale is popular with locals and guests alike. A large range of Real Ales and continental lagers are served.
The restaurant which serves freshly prepared food daily and received a Visit Britain Breakfast Award – 2010. The menu is complimented by a wide range of quality wines from the 200 year old wine cellar.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Although the hotel does not have private parking facilities due to its prominent location in the town centre, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.
Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.
Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.
Pets: Assistance & guide dogs are permitted.
We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
• Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
• It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
• Please inform The Swan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• A damage deposit of £100 is required on arrival. That's about $134. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Legal information
FAQs about The Swan
Facilities of The Swan
Food & Drink
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
General
- Non-smoking throughout
- Heating
- Non-smoking rooms
Activities
- Cycling
- Hiking
- Fishing
- Golf course (within 3 km)
Media & Technology
- Fax/photocopying
- Packed lunches
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Transportation
- Board games/puzzles
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus