The Swan Hotel
About this property
This 4-star hotel is in Southwold town centre, 200 metres from the beach. It offers free parking, two restaurants, a butler service and free WiFi throughout.
The Swan Hotel compliments many of it's original 18th century features. All bedrooms have a Nespresso machine, 40 inch smart TV, a wireless speaker and a mini bar. Some rooms feature Apple TV. All bedrooms in the main building have four poster beds and garden rooms have their own private patios and a view of Southwold Lighthouse. Please note that all garden rooms are separate from the main hotel building, and found at the rear of the property.
The Swan Hotel also accommodates two on-site restaurants, The Still Room and The Tap Room, which showcases Adnams’ beers, brewed less than 50 metres away. Our Brewery is a working business located at the rear of the hotel.
Southwold high street features a range of local independent shops and the hotel is ideally located for exploring the town and surrounding area. The reception team can book tours of Adnams Brewery and Distillery for residents, as well as other local attractions.
Please note group bookings of over 5 rooms will be subject to a special cancellation policy.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking 3 rooms or more, different policies and additional supplements may apply.
The Garden Rooms are separate from the main building and are at the rear of the hotel. These rooms are our only dog-friendly rooms. They have a small garden area with an outdoor terrace and seating and views of Southwold Lighthouse.
Dogs are charged at £15 per dog per night, the hotel itself is not dog friendly.
The fine print
• Please inform The Swan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Legal information
FAQs about The Swan Hotel
Facilities of The Swan Hotel
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Restaurant
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key access
General
- Shared lounge/TV area
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Outdoors
- Outdoor furniture
- Garden
Activities
- Bicycle rental
- Tour or class about local culture
- Pub crawls
- Beach
- Cycling
- Golf course (within 3 km)
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Transportation
- Board games/puzzles
Other
- Physical distancing rules followed
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus