The Town House by Innkeeper's Collection
About this property
Situated along the banks of the River Yare and opposite Whittingham Country Park, The Town House by Innkeeper's Collection offers limited free parking just 2 miles from Norwich city centre and features an on-site carvery restaurant.
Medieval architecture including a Norman motte-and-bailey castle and an 11th century cathedral are featured in Norwich city centre. The Norfolk Broads are just 12 miles away and Norwich City’s football ground is a 20-minute walk.
A selection of roast meats, freshly steamed vegetables and Yorkshire puddings are served in the restaurant, with cask ales, ciders and wines on offer at the bar.
A flat-screen TV, en suite bathroom and tea/coffee making facilities are featured in each room at The Town House by Innkeeper's Collection.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
A cooked breakfast may be available for an additional fee which can be paid directly at the hotel.
Please note that the hotel does not offer ground floor accommodation and has no lift facilities. All rooms are accessed by at least 1 flight of stairs.
Legal information
FAQs about The Town House by Innkeeper's Collection
- Double Room
- Family Room (2 Adults + 2 Children)
Facilities of The Town House by Innkeeper's Collection
Food & Drink
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Safety & Security
- Fire extinguishers
- Smoke alarms
- Key access
General
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoors
- Garden
Media & Technology
- Private check-in/check-out
Health & Safety
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus