The White Horse - A Heartwood Inn
About this property
The White Horse - A Heartwood Inn is a beautiful Grade II-listed pub in the heart of Dorking with atmospheric dining areas, serving an award-winning fresh and seasonal menu, and a cosy oak beamed bar with fireplace. The 56 characterful bedrooms all have private bathrooms, wifi, Bramley toiletries and baked treats on arrival. The pub is very family friendly and a number of rooms accommodate dogs. On the edge of the Surrey Hills AONB, with a direct train link to London and Gatwick Airport just 12 miles away, the local attractions of Denbies Vineyard and Chessington World of Adventures are all within easy reach by car.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorisation (certified signature).
Please note that the credit card used to book must be presented on arrival.
Dogs can be accommodated at the property for additional fees as follows:
Dogs that are 25 kg and below, £15 per dog per stay.
Dogs that are over 25 kg, £20 per dog per stay.
Legal information
FAQs about The White Horse - A Heartwood Inn
- Snug Room
- Comfy Room
- Comfy Family Room
- Really Comfy Room
- Accessible
- Fancy Room
- Really Fancy
Guest reviews
Superb
Josh
🇬🇧 United Kingdom
solo traveller · Snug Room
Sian
🇬🇧 United Kingdom
family with young children · Snug Room
Facilities of The White Horse - A Heartwood Inn
Food & Drink
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Bar
- Restaurant
Internet
- Internet services
Front Desk Services
- Invoice provided
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Activities
- Bicycle rental
- Cycling
- Golf course (within 3 km)
Media & Technology
- Pet bowls
- Pet basket
- Luggage storage
- 24-hour front desk
Health & Safety
- Access to health care professionals
- First aid kit available
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
