Thistle London Heathrow Terminal 5
About this property
Thistle Heathrow situated at Terminal 5, is the perfect choice if you need a hotel near London Heathrow Airport or before heading off on your holidays. We’ve got everything you need to make you feel at home, including a comfortable lounge and bar, 266 en-suite rooms, and 450 on-site parking spaces.
Get in the holiday spirit and relax in our brand-new Aviator Sports Bar & Restaurant. Watch live Sports with an ice-cold beer and a top-flight burger.
The Heathrow Pods next to us can take you directly from the hotel across to Terminal 5 in just 5 minutes, which runs from 04:00 am to 12:15 am, making your pre-flight experience a relaxed one! If you have some time to kill before jetting off, why not visit some local attractions? You can do some sightseeing around Heathrow and easily reach Wimbledon, Windsor, Ascot, and the Warner Bros Harry Potter Studio Tour for a day out from Thistle Heathrow.
If you require parking while you're away, contact the hotel Reservations team directly to check availability. Please be aware that this hotel does not have a lift, therefore the rooms and restaurants on the upper floors need to be accessed by the stairs.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct whilst on the hotel’s premises.
If using the Satellite Navigation to reach the hotel, please use post code UB7 0EB or UB7 0ET.
Transport from the airport is possible in the following way:
1. Public Bus (The Public Bus is not free, charges apply) : Direct Access from Terminal 5 to Thistle London Heathrow Terminal 5: From Terminal 5, follow the signs to ‘local buses’ and use bus 423 (I from Terminal 5). The hotel stop is called Heathrow Park Thistle Hotel (J).
2. Via Heathrow POD automatic driverless electronic vehicles which transport customers between London Heathrow Airport's Terminal 5 and the Thistle Hotel in just 5 minutes. (Charges apply.)
Please note that interconnecting rooms are available upon request and subject to availability.
Lorries, coaches, and trucks cannot be accommodated in the car park due to space restrictions.
For advance purchase rates, the card used to make the booking must be presented upon arrival along with the appropriate ID.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.
Please note the name on the card used to secure the reservation must match the name of the guest.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform Thistle London Heathrow Terminal 5 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Thistle London Heathrow Terminal 5
- Standard Twin Room
- Standard Double Room
- Deluxe Twin Room
- Deluxe King Room
- Family Room
- King Room
Guest reviews
Very good
Vignesh
🇩🇪 Germany
young couple · Standard Double Room
Myatt
🇬🇧 United Kingdom
solo traveller · Standard Double Room
Facilities of Thistle London Heathrow Terminal 5
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kids' meals
- Special diet menus (on request)
- Snack bar
- Bar
- Restaurant
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
Internet
- Internet services
Front Desk Services
- Invoice provided
- Express check-in/check-out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Laundry
Business Facilities
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
General
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Room service
Outdoors
- Terrace
Activities
- Live sport events (broadcast)
Health & Safety
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Cashless payment available
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
