Áurea Convento Capuchinos by Eurostars Hotel Company
About this property
Áurea Convento Capuchinos, offering a wellness center with massage treatments, is located in a former monastery in the old town of Segovia, next to the Plaza Mayor and the Cathedral. Free WiFi is available.
The former monastery features two large cloisters, as well as gardens with a terrace, a breakfast room, and a meeting room. For an additional charge, there is a spa offering an indoor pool, Turkish baths, contrast showers, and a relaxation area. The restaurant serves traditional dishes and offers a TV with Canal Plus channels.
The hotel rooms include a flat-screen satellite TV, air conditioning, heating, a safety deposit box, a desk, and a minibar. The private bathroom includes a bathtub or shower, a hairdryer, and complimentary toiletries.
La Granja de San Ildefonso is 11 km away, and the medieval town of Pedraza is 30 km away.
"Please call our spa directly at +34 921 051 477 to book your appointment for your chosen treatment. They can also answer any questions you may have.
Spa hours are:
- Monday to Saturday: 10:00 AM to 2:00 PM and 4:00 PM to 9:00 PM
- Sundays: 10:00 AM to 2:00 PM"
*The thermal circuit service is closed on Monday mornings for water quality treatment. Other treatments are available by appointment only.
*Due to maintenance work, the spa will be closed from January 26th to January 30th.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that the bar is open on Fridays and Saturdays.
The fine print
• Spa/wellness centre is closed from Mon 27 Jan 2025 until Sun 09 Feb 2025
• License number: <strong>H-40/224</strong>
Legal information
FAQs about Áurea Convento Capuchinos by Eurostars Hotel Company
- Superior Double or Twin Room
- Triple Room
- Deluxe Queen Room
- Junior Suite
- Presidential Suite
Guest reviews
Superb
Mario
🇺🇸 United States
solo traveller · Junior Suite
James
🇺🇸 United States
young couple · Superior Double or Twin Room
Facilities of Áurea Convento Capuchinos by Eurostars Hotel Company
Wellness
- Fitness/spa locker rooms
- Fitness
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Hammam
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Wine/champagne
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- All plates, cutlery, glasses and other tableware have been sanitized
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Activities
- Temporary art galleries
Health & Safety
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
