Vale Resort
About this property
The Vale Resort is set in 650 acres of beautiful Welsh countryside, just a 15 minute drive from Cardiff. The Resort features the largest spa in Wales, 2 championship golf courses and 2 restaurants.
The elegant bedrooms have air conditioning, a seating area and interactive TV with internet access. Some rooms have a private balcony or scenic views across the Vale of Glamorgan countryside.
With an AA Rosette, the Vale Grill Restaurant serves modern Welsh cuisine featuring fresh local produce. There is also a more casual dining experience in both the Vale bar and golf clubhouse and the stylish champagne bar has a grand piano.
The Vale Resort Health & Racquets Club features a 20m swimming pool, sauna, steam room and 2 whirlpool baths as well as a large spacious gym. Guests can relax in the spa** with its 5 relaxation zones, and luxury treatment rooms.
Also on the estate is our distillery in the cellars of our 17th Century castle, offering tour and tasting experiences** as well as gin and rum making classes**. **For an additional Charge**.
The Vale Resort is located in Hensol, just a 2-minute drive from the M4 motorway with ample free on-site parking,
Please note guests staying at Hensol Castle have full access to the Vale Resort Health & Racquets Club facilities.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that children cannot be accommodated in any of the standard rooms, however a cot for a baby is available on request.
The fine print
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
Legal information
FAQs about Vale Resort
Guest reviews
Very good
Linda
🇬🇧 United Kingdom
family with young children · Standard Twin Room
Gail
🇬🇧 United Kingdom
family with young children · Standard Twin Room
Facilities of Vale Resort
Wellness
- Indoor swimming pool
- Fitness/spa locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body treatments
- Facial treatments
- Beauty services
- Hot tub
- Massage
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Wine/champagne
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
- Delivered food is securely covered
- Breakfast takeaway containers
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Wheelchair accessible
Outdoors
- Outdoor furniture
- Terrace
- Garden
Activities
- Live sport events (broadcast)
- Badminton equipment
- Tennis equipment
- Squash
- Golf course (within 3 km)
- Tennis court
Health & Safety
- Face masks for guests available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
