Villa Héloïse Hôtel de Charme
About this property
Historic Charm
Villa Héloïse Hôtel de Charme in Puisseguin offers a unique stay within a historic building. Guests enjoy a sauna, hot tub, and bar for relaxation.
Comfortable Accommodations
Rooms feature air-conditioning, private bathrooms, and modern amenities. Additional facilities include a lounge, outdoor seating area, and children's playground.
Dining Experience
Breakfast options include continental, American, and à la carte with warm dishes, fresh pastries, and a variety of beverages.
Local Attractions
Nearby attractions include Chateau Palais Cardinal (14 km) and Grotte Célestine (24 km). Bergerac Dordogne Périgord Airport is 58 km away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please contact the property in advance to give your estimated time of arrival. Contact details can be found on the booking confirmation.
Legal information
FAQs about Villa Héloïse Hôtel de Charme
- Deluxe Room
- Double Room - la petit Verdot
- Suite with Sauna
- Suite with Sauna
Guest reviews
Superb
Laurie
🇺🇸 United States
young couple · Deluxe Room
Kathleen
🇺🇸 United States
young couple · Double Room - la petit Verdot
Facilities of Villa Héloïse Hôtel de Charme
Wellness
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub
- Massage
- Sauna
Food & Drink
- Wine/champagne
- Breakfast in the room
- Bar
Internet
- Internet services
Front Desk Services
- Invoice provided
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
General
- Shuttle service
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoors
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Activities
- Tour or class about local culture
- Bike tours
- Walking tours
- Cycling
- Hiking
- Children's playground
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
