About this property
Viola Mhotel is a modern hotel, offering free Wi-Fi throughout and free private parking. Featuring wellness facilities and a free gym, it has contemporary-style rooms, and it is 10 km from Lake Iseo.
The rooms are spacious and provided with air conditioning, a TV, and a minibar. Each comes with an en suite bathroom which is complete with soft slippers, toiletries, and hairdryer.
The wellness centre At the Mhotel Viola includes a sauna, sensory and chromotherapy showers, and a Turkish bath. A soundproofed meeting room is also available.
Breakfast is served daily in the dining area, and it offers sweet pastries and croissants, together with hot drinks.
The city of Bergamo and Orio Al Serio Airport are a 20-minute drive away.
Languages spoken
Availability
We Price Match
You can claim a refund for the difference if you find your reservation cheaper on another website.
Just remember to reach out after booking with us. If you file your We Price Match claim via email, you'll need to provide us with a screenshot of and a link to the other offer. You can also file a We Price Match claim over the phone by calling our Customer Service. In any case, the other offer must be online and available when we check.
We Price Match checklist
- The other offer must be for the same property and accommodation type.
- The other offer must be for the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
- The other offer must be for the same number of occupants.
- The other offer must have the same add-on/meal plan.
- The better deal must be in the local currency of the property.
When can't you make a claim?
- If the other offer is on a website that doesn't reveal the property or accommodation type you'll be staying in until after booking.
- If the other offer is available on an opaque, suspicious, and/or likely-to-be-fraudulent website.
- If the other offer is part of a loyalty or rewards program, where the price is reduced by the property or website for actions like repeat business, logging in, using a coupon code, referring others, or any other action that reduces the original price.
- If your current reservation is a "Partner offer" (these are labeled as such on our platform and are provided by partner companies) or if you're comparing the other offer to a "Partner Offer" on our platform.
- If you cancel your booking.
- If you book a single-unit property, which by nature can't be available elsewhere.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Found your booking cheaper elsewhere?
- Look for "Found this room cheaper elsewhere?" on your confirmation page.
- Validate that the cheaper offer meets all the requirements (review checklist).
- Save the link to the cheaper offer (example: www.hotel.com/93203920).
- Take a screenshot (or multiple) making sure all the relevant data is captured (review checklist).
- Contact Customer Service.
- After claim validation, we will amend the reservation price (if possible) or provide further instruction for you to claim an after-stay refund of the price difference.
- Stays reserves the right to make the sole determination regarding a customer's eligibility to receive the price match.
Live pricing is temporarily unavailable.
Interested in this property?
Submit a booking request and well follow up with availability for your dates.
House rules
Please note that the wellness centre is available at an additional cost.
Please note that the gym is open in the morning from 07:00 until 10:00, and in the afternoon from 17:00 until 23:00.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian. Following the government law a parental/ official guardian official proof or official delegation is required at the moment of the check in.
The fine print
• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
• Please inform Viola Mhotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Guests under the age of 18 can only check in with a parent or official guardian.
• License number: <strong>016120ALB00003, IT016120A1KHQDHJYU</strong>
Legal information
FAQs about Viola Mhotel
- Executive Double Room
- Executive Triple Room
- Twin Room
- Deluxe Double Room
- Junior Suite
- Suite Experience
- Family Suite
- Suite Experience Superior
Guest reviews
Superb
Grant
🇨🇦 Canada
solo traveller · Executive Double Room
Michael
🇦🇺 Australia
young couple · Deluxe Double Room
Facilities of Viola Mhotel
Wellness
- Fitness
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hammam
- Spa & wellness centre
- Fitness centre
- Sauna
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet services
Front Desk Services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
- Shuttle service
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Outdoors
- Garden
Activities
- Golf course (within 3 km)
Health & Safety
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Living Area
- Parking
Other
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property is cleaned by professional cleaning companies
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
